The customer may not always be right, but they’re still our customer
One summer in high school, I had a mandate from my parents to get a job. If I was going to work thirty-plus hours a week, I wanted more than minimum wage. Growing up in Orlando, Disney World was an attractive place for teenagers to work during the summer. They paid a whole $1.10 over minimum wage ($4.25 at the time, for a whopping $5.35).
In the end, my illustrious career working for The Mouse didn’t last long. I quit after four days (that’s a story for another time). But during that time I learned two valuable lessons:
- Some days your boss is The Mouse, some days your boss is “The Rat”. (I had The Rat unfortunately).
- The customer may not always be right, but they’re still our customer.
Working in software development, there is always a customer. Sometimes it is an actual paying customer, other times it’s another department within the company. Both types of...
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